Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the cooperluxe.com website, the CooperLuxe portal, and any related features or content (together, the “Services”) provided by CooperLuxe (“CooperLuxe,” “we,” “us,” or “our”). By accessing or using the Services, you agree to be bound by these Terms.

If you are using the Services on behalf of an organization, you represent that you are authorized to accept these Terms on its behalf. If you do not agree to these Terms, do not use the Services.

CooperLuxe is a digital operations company. The Services include a public brand site and a client portal that authorized users use to coordinate work, manage tasks, dispatch operations, and review results. We may add, change, or remove features of the Services at any time, and we may make some features available only to authorized account holders.

Some parts of the Services require an account. You are responsible for the information you provide, for keeping your credentials confidential, and for all activity that occurs under your account. Notify us promptly if you believe your account has been compromised. You must provide accurate information and keep it up to date.

You agree not to:

• use the Services in violation of any applicable law or regulation;
• access, tamper with, or use non-public areas of the Services or our systems without authorization;
• attempt to probe, scan, or test the vulnerability of the Services, or breach any security or authentication measure;
• interfere with or disrupt the integrity or performance of the Services, including by introducing malware or by overloading our infrastructure;
• reverse engineer, scrape, or harvest data from the Services except as expressly permitted; or
• use the Services to transmit unlawful, infringing, harassing, or otherwise objectionable content.

The Services, including the CooperLuxe name, logos, software, text, graphics, and other content we provide, are owned by CooperLuxe or our licensors and are protected by intellectual property laws. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for their intended purpose. We reserve all rights not expressly granted. You retain ownership of content you submit, and you grant us a license to use it as needed to operate and provide the Services.

The Services rely on third-party providers (for example, hosting, database, authentication, and email delivery) and may link to or integrate with third-party websites and tools. We are not responsible for the content, policies, or practices of third parties, and your use of third-party services is governed by their own terms and privacy policies. Our handling of personal information is described in our Privacy Policy.

The Services are provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory, including the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, to the fullest extent permitted by law. We do not warrant that the Services will be uninterrupted, error-free, secure, or free of harmful components, or that any defects will be corrected.

To the fullest extent permitted by law, CooperLuxe and its owners, officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or relating to your use of (or inability to use) the Services, even if we have been advised of the possibility of such damages. To the fullest extent permitted by law, our total liability for any claim relating to the Services will not exceed the greater of the amount you paid us for the Services in the twelve months before the claim, or one hundred U.S. dollars (US$100).

You agree to indemnify and hold harmless CooperLuxe and its owners, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your use of the Services, your content, or your violation of these Terms or of any law or the rights of a third party.

We may suspend or terminate your access to the Services at any time, with or without notice, if we believe you have violated these Terms or if we discontinue the Services. You may stop using the Services at any time. Provisions that by their nature should survive termination — including intellectual property, disclaimers, limitation of liability, and indemnification — will survive.

These Terms are governed by the laws of the United States and the applicable state of the company’s principal place of business, without regard to conflict-of-laws principles. You agree that any dispute arising out of or relating to these Terms or the Services will be subject to the exclusive jurisdiction of the courts located in that jurisdiction, to the extent permitted by law.

We may update these Terms from time to time. When we make material changes, we will update the “Last updated” date at the top of this page and, where appropriate, provide additional notice. Your continued use of the Services after changes take effect constitutes your acceptance of the revised Terms.

If you have questions about these Terms, please reach out through our contact page.